The tools and tactics scammers use change over time, but the goal is always the same: gaining access to your information and money.

Whether it's a phone call, email, text message, social media message, or even AI-generated voices, today's scams are designed to confuse you into giving important personal data to fraudsters.


AI and Deepfake Impersonation Scams
Artificial intelligence has given scammers new quickly evolving tools. Voice-cloning software and manipulated videos can make it appear as though a family member, friend, coworker, or even law enforcement officer is contacting you in an emergency.

A call may sound legitimate. The story may feel urgent. The request may seem reasonable.

But before you send money or share information, hang up and contact the person directly using a phone number you know is legitimate. Quick verification can prevent a costly mistake.

Cryptocurrency Investment Scams
Cryptocurrency scams promise easy money. An online ad, social media message, or unexpected contact may promote an investment opportunity guaranteeing high returns with little risk.

Those promises should raise immediate red flags.

Legitimate investments carry risk, and no one can guarantee specific returns. If you're being pressured to act quickly or being promised extraordinary profits, take a step back and do your research before moving forward.

Romance Scams
Not all scams start with a financial pitch. Some begin with a heartfelt conversation.

Romance scammers create fake online identities and spend weeks or even months building trust. Once a relationship is established, they create a crisis and ask for money.

Be cautious when someone you've never met in person asks for financial assistance. Especially if they avoid face-to-face meetings or resist moving conversations away from established online platforms.

When Scammers Pretend to Be Your Bank
One of the most common fraud tactics involves impersonating a financial institution.

A caller claims your account has been compromised. They say suspicious activity has been detected, or that immediate action is needed to secure your funds. The conversation often feels urgent, and that’s by design.

Remember: Starion Bank will never call and ask for your:

  • online banking password

  • debit card PIN

  • authentication code

  • secure text message code

  • other login credentials

We also do not place outbound calls from our customer service number, 888-258-6050. If you receive a call appearing to come from that number, it could be a spoofed caller ID.

Listen to your gut. If something doesn't feel right, hang up and call us directly using the number on your debit card, statement, mobile app, or our website.

A Few Habits That Can Help Protect You
Many scams rely on the same principles. They create urgency. They ask you to act before verifying information. They encourage emotional decisions.

When in doubt:

  • slow down and take a breath

  • verify before trusting

  • never, ever share passwords or security codes

  • monitor account activities regularly

  • contact your bank directly if something seems suspicious


Technology will continue to evolve, and fraud schemes will evolve with it. A healthy dose of skepticism and a few extra moments to verify information can go a long way toward protecting yourself and the people you care about.