Contact Us

Call us

• Monday through Friday, 7am to 6pm: 888-258-6050
• Saturday, 9am to 12pm

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Text Us

Text support allows you to chat with a banker to get fast responses to quick questions. It's a convenient option when you're in a hurry, or on the go away from home. As always, we will verify your identity to ensure your account security.
 

• Text Phone Number 701-401-5850

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Chat

Voice Call

Use your phone, tablet, or computer to call us directly through our online platforms. You can also request a callback to your phone, whether your line is domestic or international, just leave us your number and we'll call you! 
 

Live Chat
 

For general inquiries, type up your question and receive a quick response on-screen from us. For more specific needs, we will verify your identity via audio to ensure your account security. You can also request chat transcripts for your own records. 

Voice & Video Chat

If you prefer to interact face-to-face, call us with video and get the complete experience, just as if you were visiting with us in the branch. You can see us and talk to us using your device's camera and microphone. Voice-only chat is also available. 

Co-browsing

We offer on-screen guidance for browsing products, opening accounts, and so much more! We can walk you through our website in real-time, while looking at your screen, showing you exactly how to navigate and where to click. 

File Sharing

Send us the documents and images needed to complete an application or to update your information. Simply upload the file from your device, and we'll help you with the rest.

              

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How we connect

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Lost or Stolen Debit or Credit Card?

If your card has been lost or stolen, please contact us immediately:

• Monday - Friday: 7 AM - 6 PM
  Call: 888-258-6050 
• Saturday: 9 AM - 12 PM
  Call: 888-258-6050
• After Hours:
  Call: 844-825-9996

 

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Client Portal

Starion Bank has an easy-to-use client portal for businesses who need to quickly and securely share financial documents with their business banker. 

Using the portal gives you the ability to:

• Go green. Eliminate more paper notices from your mailbox.  
• Add trusted employees and accountants to the portal so they can upload documents as needed. 
• Access secure, password protected accounts that offer more protection for your sensitive information than regular email channels.  
• Send files in the format most comfortable to you. There are no size limitations for larger tax returns and other documentation.  
• See all information that bank may need from you in one easy online dashboard.  

If you're a current user, click here to log in. 

If you haven't used the Client Portal before, contact your business banker and they'll help you get a first-time login.