We’d love to introduce you to Nicole Pfaff, who brings a steady, service‑first mindset to Starion Bank’s Commercial Loan Operations team in Fargo. As our Commercial & Ag Loan Manager, Nicole focuses on the details that make lending experiences clear, timely, and reliable for our customers. 

From operations to outcomes 

Nicole began her banking career in 2010 and has spent the past decade in commercial loan operations, focusing on loan documentation and loan processing. That depth of experience translates into strong process discipline and collaboration, the behind‑the‑scenes excellence that keeps customer interactions running smoothly. 

Why Starion? The reputation speaks for itself 

Nicole says she was drawn to Starion for a simple reason, “I was prompted to apply to Starion because of the great reputation the company has in the community.”  When accuracy, service, and relationships are critical to your work, joining a team known for doing right by its customers and neighbors is a natural fit. 

First impressions: aligned and community‑minded 

Since day one, Nicole has seen Starion’s culture in action. “Starion Bank has a great culture,” says Nicole. “we work together as a team to provide excellent customer service, and we are focused on giving back to our community.” It’s the kind of environment where doing the right thing for customers and communities isn’t a slogan; it’s how we operate. 

Life outside the office 

Away from work, Nicole spends time with her family and volunteers in her church’s children’s ministry. That heart for service shows everywhere, from the way she supports borrowers to the way she invests in her community. 

Please join us in welcoming Nicole Pfaff. We’re grateful for the expertise she brings and her focus on community service.