Finn is Starion Bank’s Virtual Banking Assistant.
Finn already helps customers get answers to common banking questions and provides information about Starion products and services. Now, Finn can do even more.
When you call Starion, Finn can securely provide account information and help you complete select banking tasks by phone, 24 hours a day, 7 days a week.
Finn already helps customers get answers to common banking questions and provides information about Starion products and services. Now, Finn can do even more.
When you call Starion, Finn can securely provide account information and help you complete select banking tasks by phone, 24 hours a day, 7 days a week.
Finn can now help with account-specific banking needs after verifying your identity.
You can ask Finn to:
These services are available 24/7, including evenings, weekends and holidays.
You can ask Finn to:
- Check your account balances
- Provide recent transaction information
- Provide direct deposit information
- Transfer money between eligible Starion accounts
- Make eligible loan payments
- Transfer money toward eligible loans
These services are available 24/7, including evenings, weekends and holidays.
Finn can continue answering many common banking questions and providing information about Starion products and services.
You only need to verify your identity when Finn needs access to your account information or you want to complete certain banking tasks.
You only need to verify your identity when Finn needs access to your account information or you want to complete certain banking tasks.
It’s simple:
You don’t need to memorize special commands. Just tell Finn what you need.
For example, you can say:
- Call Starion Bank.
- Tell Finn what you need.
- Verify your identity if needed.
- Follow Finn’s prompts to get your information or complete your request.
You don’t need to memorize special commands. Just tell Finn what you need.
For example, you can say:
- “Check my balance.”
- “Recent transactions.”
- “Make a transfer.”
- “Make a loan payment.”
- “Direct deposit information.”
Yes.
Finn is available 24 hours a day, 7 days a week, including evenings, weekends and holidays.
Finn is available 24 hours a day, 7 days a week, including evenings, weekends and holidays.
Before sharing account information or completing certain banking tasks, Finn will ask you to verify your identity to help protect your account.
This may include sending a one-time security code to the mobile phone number associated with your account.
This may include sending a one-time security code to the mobile phone number associated with your account.
A one-time security code is a temporary code used to confirm your identity.
Finn may send the code to your mobile phone and ask you to enter or say it before providing account information or completing certain banking tasks.
Finn may send the code to your mobile phone and ask you to enter or say it before providing account information or completing certain banking tasks.
If you don’t receive the code, the mobile phone number associated with your account may need to be updated or verified.
Contact Starion Bank and a banker will be happy to help or adjust your contact preferences in online or mobile banking.
Contact Starion Bank and a banker will be happy to help or adjust your contact preferences in online or mobile banking.
Absolutely, just ask to speak to a live agent at anytime during normal business hours.
Finn gives you another convenient way to take care of routine banking needs, especially when you need help outside normal business hours.
If you need personalized assistance, financial guidance, help with something more complex or simply prefer speaking with a banker, our team is here to help.
Finn gives you another convenient way to take care of routine banking needs, especially when you need help outside normal business hours.
If you need personalized assistance, financial guidance, help with something more complex or simply prefer speaking with a banker, our team is here to help.
Finn is another option for accessing your banking information and taking care of routine needs.
Finn may be helpful when:
Use whichever Starion option works best for you
Finn may be helpful when:
- You need banking information after business hours
- You don’t have immediate access to Online Banking or the Mobile App
- You’re away from your computer
- You want to take care of a routine banking need by phone
- You simply prefer banking by phone
Use whichever Starion option works best for you
Finn can help you transfer money between eligible Starion accounts.
Finn will guide you through the process and let you know which accounts are available for a transfer.
Finn will guide you through the process and let you know which accounts are available for a transfer.
Yes.
Finn can help with eligible loan payments and transfers toward eligible loans after verifying your identity.
Finn will guide you through the available options
Finn can help with eligible loan payments and transfers toward eligible loans after verifying your identity.
Finn will guide you through the available options
Some banking needs require help from a Starion banker.
If your request can’t be completed through Finn, you can still connect with our team for personalized assistance.
If your request can’t be completed through Finn, you can still connect with our team for personalized assistance.
Yes.
Protecting your information is a top priority.
Before providing account-specific information or completing certain banking tasks, Finn verifies your identity. This may include sending a one-time security code to the mobile phone number associated with your account.
Protecting your information is a top priority.
Before providing account-specific information or completing certain banking tasks, Finn verifies your identity. This may include sending a one-time security code to the mobile phone number associated with your account.
We want you to have more choices for how and when you bank.
Finn provides another convenient way to get answers, access account information and take care of routine banking needs — whether it’s after hours, on a weekend or whenever banking by phone works best for you.
Finn provides another convenient way to get answers, access account information and take care of routine banking needs — whether it’s after hours, on a weekend or whenever banking by phone works best for you.